We regret to inform you that we no longer have any family rooms available. The maximum number of guests permitted in any suite is two.
Children under the age of 12 are not permitted, and any child over 12 years old in your party will be counted as a single guest in a twin or double room (the maximum occupancy for any room is strictly two persons).
Guests may arrive anytime between 4:00 p.m. and 6:00 p.m. on their day of arrival. If you require an earlier check-in or a later check-out, a surcharge of £25 will apply for each request, subject to availability. Please inquire in advance for confirmation.
Check-out on the day of departure is between 7:30 a.m. and 10:30 a.m.
A minimum stay of 2 nights is required when making your reservation. However, we may occasionally accept a one-night stay with a surcharge of £20 per room. A discount of £10 per room is available for single occupancy.
Please note that dogs are not permitted, with the exception of assistance guide or hearing dogs, which must be arranged in advance at no extra charge.
Payment can be made via credit or debit card, cash, or cheques from any UK bank accompanied by a valid guarantee card.
For Bank Holiday weekends, please be advised that a minimum stay of 3 nights is typically required.
We will require that all reservations made within seven days of arrival date be paid in full at the time of booking.
We have a non-refundable deposit policy. Unfortunately, if you cancel within 30 days of your arrival, we will charge the full outstanding amount unless we can re-let the room. We will make every effort to advertise the room as we usually do. Please refer to our Booking Cancellation Policy for more information.
To confirm your booking, we require a deposit equal to the cost of your first night's stay for each room reserved.
Please note that if you cancel or shorten your stay within thirty days of your arrival date, we reserve the right to charge you the full rate unless we can rebook the room.
We recommend considering the Cancellation Plan offered by Travellers Protection Services Limited. For more information, please call 0870 7744056 or visit www.cancellationplan.com.
Check in as early as 13:00 with this expedited cleaning request (subject to availability) for £25.00 per room per stay.
We have a non-refundable deposit policy. If you cancel your reservation within 30 days of your arrival, we will charge you the full amount unless we can re-let the room. We will make every effort to advertise the room as usual. If you cancel more than 30 days before your arrival, you will only incur a £15.00 administration fee.